Privacy Policy

This Privacy Policy explains how CDV CORE LLC ("we", "us") collects, uses, and protects your personal information when you use cdvcore.org and purchase our educational products.

1. Information we collect

• Contact information: your name and email address, provided when you purchase a product or contact us.
• Billing information: payment is handled by our third-party payment processor. We do not receive or store your full card number. We receive confirmation of payment, the billing name, and the last digits of the card for invoicing and support purposes.
• Usage information: basic technical data such as pages visited, browser type, and approximate location derived from IP address, collected through standard server logs and, where enabled, privacy-respecting analytics.

2. How we use your information

• To deliver purchased content and manage your access.
• To issue invoices and process payments and refunds.
• To respond to support requests.
• To improve our website and educational materials.
• To comply with legal, tax, and accounting obligations.

We do not sell or rent your personal information to anyone, and we do not use your data for third-party advertising.

3. Service providers

We share data only with the service providers necessary to operate our business: our payment processor (to process payments), our hosting and email providers (to run the website and communicate with you), and accounting services (to meet legal obligations). Each provider processes data only for these purposes.

4. Data retention

We keep account and purchase records for as long as needed to provide your access and to meet legal retention requirements for invoices and tax records. Support correspondence is kept for up to 24 months.

5. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise any of these rights, email us at info@cdvcore.org. We respond to all legitimate requests within 30 days.

6. Cookies

We use only the cookies necessary for the website to function (such as session and security cookies). If we introduce optional analytics or marketing cookies in the future, we will ask for your consent first.

7. Security

We use industry-standard measures, including encryption in transit (HTTPS) and access controls, to protect your data. No method of transmission or storage is completely secure, but we work to protect your information appropriately.

8. Children

Our products are intended for adults. We do not knowingly collect personal information from anyone under 18.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact

CDV CORE LLC, 1209 Mountain Road Place Northeast, Albuquerque, New Mexico 87110, United States. Email: info@cdvcore.org.